Once your car has been appraised, we'll give you a written offer that's good for ten days. And you are under no obligation to buy one of Highline Imports, Inc. cars if you sell us yours. If you decide to sell us your car, be sure to read our checklist of what to bring with you.
2. Can I get my car appraised online?
No. You must bring your car to Highline Imports, Inc. to receive an appraisal. To determine your offer, one of our appraisers will need to inspect and test drive your car. When we're done, we'll give you a written offer good for ten days.
3. What happens to the cars Highline Imports, Inc. buys?
Even though we'll buy any car, each car must pass our rigorous inspection before we'll consider it for our lot and cars that don't meet our high-quality standards are sold at auctions to other dealers.
4. Will you explain how you appraised my car?
If you have questions about the appraisal of your car, you may speak with the appraiser. Our appraisers can provide a thorough explanation about the factors that influenced your offer.
5. Why is your written offer different from retail prices?
Our appraisal offers vary from retail prices for several reasons. Due to the costs associated with reconditioning and applying guarantees and warranties on the cars we purchase for retail sale, we must purchase a car at a lesser amount than what we will sell it for. All cars that we purchase for retail sale, regardless of the condition, must undergo a thorough 125-point inspection and be reconditioned to meet our high-quality standards.
6. How can I get an offer for my car?
You can have your car professionally appraised at Highline Imports, Inc. This process usually takes 30 minutes and we'll give you a written offer that's good for ten days when we're done.
7. What makes Highline Imports, Inc. different from traditional dealer appraisals?
The Highline Imports, Inc. written offer is good for ten days, and is valid whether you buy a car from us or not. Most traditional dealerships appraisals are based on you trading in your car for a new one, and they won't buy your car outright. And if you decide not to buy a car from us, your offer will stay the same.
8. Is your offer negotiable?
No. We make a written, no-haggle offer on every appraised car.
9. Will making modifications to my car affect the offer?
Supply and demand ultimately determines the desirability of any car or feature in the marketplace. A feature sometimes could improve the offer and other times it could have a negative impact depending on the feature/modification. Sometimes, an aftermarket modification may void the factory warranty, thus reducing the offer.
10. Will regular maintenance/repairs affect the offer?
Your car's overall physical and mechanical condition will have an impact on your appraisal offer.
11. Do I need an appointment for an appraisal?
No appraisal appointment is necessary, just visit Highline Imports, Inc. If you would like to set up an appointment, contact us at 205-715-0005.
12. How can I save on taxes if I buy and sell at Highline Imports, Inc.?
Lower the amount of taxes you pay when you buy a Highline Imports, Inc. car when you sell us your old car at the same time.
13. What if all titleholders cannot be present or one is deceased?
If all titleholders cannot be present, you must speak to our appraiser before selling a car to Highline Imports, Inc.
In some cases, we may be able to accept a Power of Attorney, allowing someone else to sign on the absent titleholder's behalf. If a titleholder is deceased, you may have to transfer the title into your name before CarMax can buy your car. This can usually be done by taking the title and supporting papers to the local titling office.
14. Can you buy my leased car?
In most cases, you can sell your leased car in almost the same way as any other financed car. We'll appraise the car or truck, then contact the leasing company for a payoff quote and process any equity you might have. Please note that some leasing companies will not allow you to sell the car prior to the expiration of the lease.
15. What if I owe more on my car than the amount of your appraisal offer?
If your pay-off amount is more than the offer for your car, the difference is called "negative equity." In some cases, the negative equity can be included in your financing when you buy a Highline Imports, Inc car. If not, we'll calculate the difference between your pay-off and our offer to you and you can pay us directly.
16. If I choose to sell Highline Imports, Inc. my car, could I get it back if I change my mind?
No. All car sales are final.
17. What if I have a lien on my car?
We will need to contact your lien holder during business hours to get a 15-day payoff. To pay off the lien, we will need your lien holder's name and phone number, the name(s) on the account, and your lien holder's account number and social security number. If a previously paid-off lien is listed on the title, you'll need both the title and the lien release from the lien holder before we can purchase your car.
18. What items do I need to bring with me when I am ready to sell my car?
1. Your car's title or pay-off information
We will need your title to transfer the car's ownership, and it must be provided at the time of sale. All titleholders should be present.
2. Valid registration
We must see the car's current registration to confirm that you're the car's owner.
3. Valid Photo ID
All title holders should bring a valid, state-issued photo identification.
4. Keys and remote
When selling us your car, it's important you provide us all sets of keys and remotes. If the original keys and remote to the car are missing, we may adjust the offer.
